The South African Social Security Agency (SASSA) is responsible for administering and distributing social grants on behalf of the Department of Social Development in South Africa. Millions of South Africans rely on these social grants as a vital source of income and financial support.

The COVID-19 pandemic led to the introduction of the special Social Relief of Distress (SRD) grant in 2020 to provide temporary assistance to unemployed individuals with no other source of income.

With so many applying for and receiving the R350 SRD grant and other social grants, it’s important to understand how to check your SASSA status online.

This comprehensive guide covers everything you need to know about using the SASSA status check to monitor your grant application, view payment updates, understand the different status messages, and more.

SASSA Status Check Online

Check the following steps to use SASSA Status Checker available above,

  1. Enter your ID Number in the first box
  2. Enter your Phone Number in the second box
  3. Click on “Check Status”

After clicking on “Check Status” button, your application status result will be shown.

What is the SASSA Status Check?

The SASSA Status Check is an online service that allows grant applicants and beneficiaries to view the status of their grant applications and payments. By performing a SASSA Status Check, you can see whether your grant application is pending, approved, declined or even cancelled. 

The Status Check enables grant beneficiaries to track the progress of their application and stay updated on when they can expect to receive grant payments each month. This helps reduce uncertainty and provides peace of mind to grant applicants.

How to Check SASSA Status Online  

The SASSA status check can be accessed directly on the SASSA website using your ID number and phone number.

Note: Check the following video created by us to see how to check SASSA Status using our website

Following are the ways to check your SASSA Status online.

SASSA Website

Here are step-by-step instructions:

  • Go to the SASSA SRD online portal or
  • Enter your 13-digit South African ID number 
  • Enter the cell phone number you used when applying for the grant
  • Click on “Submit” and your application status will display on the screen
  • The status will show the progress of your application, whether it is pending, approved, declined, or any other status  
  • Below the status, an explanation is provided about what each status means and what you need to do
  • If your status is pending or declined, log in to your account and update any incorrect details or submit any required documents
  • For approved applications, regularly check payment dates and ensure your banking details are correct 
  • You can also view past statuses by selecting a previous month from the drop-down menu

We have attached a sample result of SASSA Status Check here below.

sassa status check result
SASSA Status Check Result

Remember, you can check your SASSA status at any time on the official website using your ID and phone number in just a few simple steps.

Moya App

Alternatively, you can use the Moya app available for iOS and Android devices: 

  • Download and open the Moya app
  • Go to “SASSA Grant” then “Check SASSA SRD Status”
  • Enter your ID number and mobile number
  • Click “Submit” to view your status

This provides an easy way to check on-the-go from your smartphone.


You can also access your SASSA status via WhatsApp for free if you have your Form Reference Number. Follow these steps:

  • Save the SASSA WhatsApp number 082 046 8553 to your phone contacts.
  • Open a chat with the SASSA number and type “Status” 
  • Enter your form reference number as prompted
  • An automated response will provide your application status and details
  • You can type “SASSA” to get back to the main menu where you can apply for SRD Grant as well.
SASSA Status Check by WhatsApp
SASSA Status Check by WhatsApp

SASSA Call Center

You can also speak to a SASSA agent to get your status update:

SASSA Toll Free Number: 0800 60 10 11

SASSA Offices

If you require hands-on assistance, you can visit your nearest SASSA office to check your status in person.


An USSD status check can be done by dialling *134*7737# on your cellphone, then follow the prompts.

SASSA Status Code Meaning

Application completeApplicant completed the reapplication process and will be verified each month for the SRD R350 grant.Check their verification and payment status each month on the website.
Bank Details PendingAn application or reapplication was received, but no banking details or preferences were received.The client should submit their banking details via the website.
Reapplication pendingNo re-application has been received.The client should submit an application via the website:
Period (e.g. July) PendingRe-application was successfully received. Verification of the application for the period is pending.The client should check back the status later in the month for an update.
Period (e.g. July) ApprovedThe application was approved for the period.The client should check the pay day field for an indication of when they will receive their money. If no pay day value is provided, no payment has been processed as yet.
Period (e.g. April) DeclinedThe application was declined for the period and the reason is provided.The client can submit a request for reconsideration via the website, should they feel that the reason is invalid.
CancelledThe grant is cancelled.If the Client wishes to reinstate the grant,
it can be done on the website.

SASSA Payment Dates for 2023-24

SASSA Payment dates for 2023-24
SASSA Payment Dates for 2023-24

Check more details about SASSA Payment Dates 2023/2024.

Why Check SASSA Status Regularly?

There are a few key reasons to check your SASSA status regularly:

  • Get real-time updates: The status check provides the most recent information on your grant application, avoiding delays.
  • Understand reasons for delays: Any pending or declined status will be accompanied by an explanation which you can address. 
  • Check payment timelines: See expected payment dates so you can plan your finances.
  • Monitor appeals/reconsiderations: Track the progress of any disputes or requests you have lodged.
  • Update personal details: Maintain accurate contact info and bank details for grant payments.
  • Avoid missing out: Being informed means you can act on the status and not miss out due to lack of information.
  • Plan next steps: The status check allows you to identify appropriate actions to take to get your grant approved and paid on time.

Checking your SASSA status frequently gives you the details needed to proactively manage your grant application and resolve any issues without delay.

SASSA Self-Service Options

Apart from checking your status, the secure SASSA portal also allows you to access useful self-services:

  • Update your personal details
  • Change your contact details
  • Notify SASSA of new bank account
  • View and download payment receipts
  • Access digital grant voucher 
  • Track SRD voucher status
  • Lodge disputes
  • Submit documents and feedback 

Registering on the portal gives you a convenient way to manage your grant details digitally. Biometric authentication enhances security.

SASSA SRD Grant Eligibility  

To receive the R350 SRD grant, you must successfully complete the application process and meet the eligibility criteria set by SASSA. Here are the key requirements:

Eligibility Criteria:

  • South African citizen, permanent resident or refugee 
  • Age 18 to 60 years old 
  • Unemployed
  • Not receiving any other social grants
  • Monthly income below R350 
  • Not receiving support from other govt COVID-19 initiatives

Reporting Corruption at SASSA

If you witness corrupt activities within SASSA, it can be reported to help address fraud.

This includes incidents like:

  • Bribery 
  • Fake grant approvals
  • Claims processed for ineligible beneficiaries 
  • Nepotism 
  • Embezzlement of funds
  • Grant shopping

You can report corruption anonymously to:

Providing accurate details of the fraudulent incident will assist the investigation. You can also report anonymously online via a tip-off form. Rooting out corruption improves efficiency and ensures grants reach intended recipients.

How to Contact SASSA

If you need to speak to a SASSA agent about your application or status, contact them through:

Reach out via your preferred channel to get personalized assistance with any questions or issues related to your SASSA grant application.