The South African Social Security Agency (SASSA) is responsible for administering and distributing social grants on behalf of the Department of Social Development in South Africa. Millions of South Africans rely on these social grants as a vital source of income and financial support.
The COVID-19 pandemic led to the introduction of the special Social Relief of Distress (SRD) grant in 2020 to provide temporary assistance to unemployed individuals with no other source of income.
With so many applying for and receiving the R350 SRD grant and other social grants, it’s important to understand how to check your SASSA status online.
This comprehensive guide covers everything you need to know about using the SASSA status check to monitor your grant application, payment dates, payment method, understand the different status messages, and more.
You can use the below SASSA Status Checker to find your R350 and other grants status within one click by providing your ID Number and Phone Number.
SASSA Status Check Online
Note: This record is updated daily from the official SASSA database. Last Update: Wednesday 21 February 2024
Check the following steps to use SASSA Status Checker available above,
- Enter your ID Number in the first box
- Enter your Phone Number in the second box
- Click on “Check Status”
After clicking on “Check Status” button, your application status result will be shown.
What is the SASSA Status Check?
The SASSA Status Check is an online service that allows grant applicants and beneficiaries to view the status of their grant applications and payments. By performing a SASSA Status Check, you can see whether your grant application is pending, approved, declined or even cancelled.
The Status Check enables grant beneficiaries to track the progress of their application and stay updated on when they can expect to receive grant payments each month. This helps reduce uncertainty and provides peace of mind to grant applicants.
How to Check SASSA Status Online
The SASSA status check can be accessed directly on the SASSA website using your ID number and phone number.
Note: Check the following video created by us to see how to check SASSA Status using our website sassa.org.za.
Following are the ways to check your SASSA Status online.
Here are step-by-step instructions:
- Go to the SASSA online portal or https://srd.sassa.gov.za/sc19/status
- Enter your 13-digit South African ID number
- Enter the cell phone number you used when applying for the grant
- Click on “Submit” and your application status will display on the screen
- The status will show the progress of your application, whether it is pending, approved, declined, or any other status
- Below the status, an explanation is provided about what each status means and what you need to do
- If your status is pending or declined, log in to your account and update any incorrect details or submit any required documents
- For approved applications, regularly check payment dates and ensure your banking details are correct
- You can also view past statuses by selecting a previous month from the drop-down menu
We have attached a sample result of SASSA Status Check here below.
Remember, you can check your SASSA status at any time on the official website using your ID and phone number in just a few simple steps.
Alternatively, you can use the Moya app available for iOS and Android devices:
- Download and open the Moya app
- Go to “SASSA Grant” then “Check SASSA SRD Status”
- Enter your ID number and mobile number
- Click “Submit” to view your status
This provides an easy way to check on-the-go from your smartphone.
You can also access your SASSA status via WhatsApp for free if you have your Form Reference Number. Follow these steps:
- Save the SASSA WhatsApp number 082 046 8553 to your phone contacts.
- Open a chat with the SASSA number and type “Status”
- Enter your form reference number as prompted
- An automated response will provide your application status and details
- You can type “SASSA” to get back to the main menu where you can apply for SRD Grant as well.
SASSA Call Center
You can also speak to a SASSA agent to get your status update:
SASSA Toll Free Number: 0800 60 10 11
If you require hands-on assistance, you can visit your nearest SASSA office to check your status in person.
An USSD status check can be done by dialling *134*7737# on your cellphone, then follow the prompts.
SASSA Status Code Meaning
|Applicant completed the reapplication process and will be verified each month for the SRD R350 grant.
|Check their verification and payment status each month on the website.
|Bank Details Pending
|An application or reapplication was received, but no banking details or preferences were received.
|The client should submit their banking details via the website.
|No re-application has been received.
|The client should submit an application via the website:
|Period (e.g. July) Pending
|Re-application was successfully received. Verification of the application for the period is pending.
|The client should check back the status later in the month for an update.
|Period (e.g. July) Approved
|The application was approved for the period.
|The client should check the pay day field for an indication of when they will receive their money. If no pay day value is provided, no payment has been processed as yet.
|Period (e.g. April) Declined
|The application was declined for the period and the reason is provided.
|The client can submit a request for reconsideration via the website, should they feel that the reason is invalid.
|The grant is cancelled.
|If the Client wishes to reinstate the grant,
it can be done on the website.
SASSA Payment Dates for 2023-24
Check more details about SASSA Payment Dates 2023/2024.
Why Check SASSA Status Regularly?
There are a few key reasons to check your SASSA status regularly:
- Get real-time updates: The status check provides the most recent information on your grant application, avoiding delays.
- Understand reasons for delays: Any pending or declined status will be accompanied by an explanation which you can address.
- Check payment timelines: See expected payment dates so you can plan your finances.
- Monitor appeals/reconsiderations: Track the progress of any disputes or requests you have lodged.
- Update personal details: Maintain accurate contact info and bank details for grant payments.
- Avoid missing out: Being informed means you can act on the status and not miss out due to lack of information.
- Plan next steps: The status check allows you to identify appropriate actions to take to get your grant approved and paid on time.
Checking your SASSA status frequently gives you the details needed to proactively manage your grant application and resolve any issues without delay.
SASSA Self-Service Options
Apart from checking your status, the secure SASSA portal also allows you to access useful self-services:
- Update your personal details
- Change your contact details
- Notify SASSA of new bank account
- View and download payment receipts
- Access digital grant voucher
- Track SRD voucher status
- Lodge disputes
- Submit documents and feedback
Registering on the portal gives you a convenient way to manage your grant details digitally. Biometric authentication enhances security.
SASSA SRD Grant Eligibility
To receive the R350 SRD grant, you must successfully complete the application process and meet the eligibility criteria set by SASSA.
Here are the key requirements:
- South African citizen, permanent resident or refugee
- Age 18 to 60 years old
- Not receiving any other social grants
- Monthly income below R350
- Not receiving support from other govt COVID-19 initiatives
SASSA Grant Types
South Africa offers various social grants administered by the South African Social Security Agency (SASSA) to support its citizens in need. These grants provide financial assistance to vulnerable groups including the elderly, persons with disabilities, children, and veterans. To qualify for these grants, applicants must be South African citizens, permanent residents, or refugees with formal refugee status. There are 8 main types of SASSA grants available:
1. Social Relief of Distress (SRD) Grant
The SRD grant provides temporary financial relief to individuals facing dire economic circumstances. It was introduced during the COVID-19 pandemic to aid those who lost jobs and income. The grant is R350 per month.
Check SRD R350 Grant article for more detail on this type of SASSA grant.
2. Older Person’s Grant
The old age grant supports men and women over 60 years old with no other income source. Applicants cannot reside in a state institution and must pass a means test. The grant amount is either R2,090 or R2,110 per month, depending on the beneficiary’s age.
Check Older Person’s Grant article for more detail on this type of SASSA grant.
3. Disability Grant
The disability grant provides income support to people between 18-59 years old with a mental or physical disability preventing employment for over 6 months. A medical assessment confirms disability status. The monthly amount is up to R2,090 on a sliding scale.
Check Disability Grant article for more detail on this type of SASSA grant.
4. War Veteran’s Grant
Veterans who fought in World War 2 or the Korean War and are over 60 years or disabled can apply for this grant. Recipients cannot live in a state institution or receive other grants, and must pass a means test. The monthly grant is R2,110.
Check War Veteran’s Grant article for more detail on this type of SASSA grant.
5. Child Support Grant
This grant assists parents/primary caregivers struggling to provide for children under 18 years. Applicants must be South African residents and the biological parent or primary caregiver. The grant is R510 per month, plus a R250 top-up, totaling R760.
Check Child Support Grant article for more detail on this type of SASSA grant.
6. Foster Child Grant
The foster child grant supports children formally placed in foster care by court order until age 18. The monthly grant of R1,130 is paid to the assigned foster parent to help cover costs.
Check Foster Child Grant article for more detail on this type of SASSA grant.
7. Care Dependency Grant
This grant is for caregivers of children under 18 years with severe permanent mental/physical disabilities requiring full-time care at home. Applicants must submit medical proof and cannot have the child in state institutional care. The monthly grant is R2,080.
Check Care Dependency Grant article for more detail on this type of SASSA grant.
This supplementary grant is for recipients of the Older Person’s, Disability, or War Veteran’s grant who require regular attendant care and assistance with daily activities. A means test and medical assessment are required. The monthly grant is R510.
Check Grant-In-Aid article for more detail on this type of SASSA grant.
Reporting Corruption at SASSA
If you witness corrupt activities within SASSA, it can be reported to help address fraud.
This includes incidents like:
- Fake grant approvals
- Claims processed for ineligible beneficiaries
- Embezzlement of funds
- Grant shopping
You can report corruption anonymously to:
- SASSA anti-corruption hotline: 0800 701 701
Providing accurate details of the fraudulent incident will assist the investigation. You can also report anonymously online via a tip-off form. Rooting out corruption improves efficiency and ensures grants reach intended recipients.
How to Contact SASSA
If you need to speak to a SASSA agent about your application or status, contact them through:
- Toll-free call center: 0800 601 011
- WhatsApp support: 082 046 8553
- Email: [email protected]
- Visit your nearest SASSA office – find locations on the website
- Twitter: @OfficialSASSA
- Facebook: SASSA News
Reach out via your preferred channel to get personalized assistance with any questions or issues related to your SASSA grant application.